95-805 Business Communications

6 units, Carnegie Mellon University

The Harvard Business Review calls communication, the most important skill you will ever learn. Unfortunately, the HBR also said one third of executives write poorly, and we know that public speaking frightens many, especially if they must negotiate with a client or supervisor. Nonetheless, executives, managers, and staff have an opportunity to create strong business relationships and achieve their professional goals by mastering fundamental communication skills. This course intends to introduce participants to the fundamentals of writing, speaking and negotiation in a storycentered, contextrich experience that allows participants to learn by doing. This course is intended to Provide a model for strategic thinking and planning, Increase appreciation of audiences, Improve writing, speaking and expression of ideas, Increase understanding and skills at negotiation, and Reduce fear of writing, presenting and negotiating while increasing ability to achieve business objectives.

Prerequisites: none listed

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