95-730 E-Business Technology and Management
12 units, Carnegie Mellon University
The rise of Internet and information technologies have changed the way we communicate, work, do business, buy, sell, and socialize impacting virtually every aspect of our lives. IT systems are integrated in so many things that it is almost impossible to imagine work and life without them. How these systems are rolled out and managed are vital to the success of any enterprise. As information technology IT is used throughout an organisation, its management needs to cover many functions. As shown below, a chief information officer CIO is considered by Deloitte to have different roles, from an operator who ensures the systems work to a technologist who finds and installs necessary tools to a catalyst who initiates IT innovations that lead to new product and services to a strategist who is involved in the organisational decision making and how IT is a source of competitive advantage. With the growing understanding of data and information as organisation assets, the role of IT management has evolved. Whereas in early days the focus was technology, information has now come to dominate the focus of the role. A CIO role is now best defined by what its core is Information. This approach has added importance when one considers that information or data is arguably the most important asset of any organisation. Further, IT Leadership is increasingly defined as strategic in contributing to increasing revenue and reducing cost as well as driving operational efficiency, thus fulfilling the pinnacle of Deloittes four faces model. Accordingly, this course examines how the role is evolving by focusing on different aspects of the role, both functional and strategic. The learning outcome is focused on how information technology leadership can result in competitive advantage.
Prerequisites: 95-705 (min C)
Courseweave needs JavaScript to show sections, workloads and planning tools.