95-422 Managing Digital Transformation

9 units, Carnegie Mellon University

The goal of this course is to analyze and understand how technological change impacts firms, markets, supply chains, and regulatory/policy structures. Information and communication technologies play multiple roles within businesses, organizations, industries, and societies: From a technological perspective, they define the information and communication infrastructure of the entity and they enable new ways to digitize processes. From a managerial perspective, they facilitate new coordination and communication processes within and across entities, enable new organizational forms, change the information environment underlying the business, and permit new incentive and monitoring structures. From a policy perspective, these new coordination and communication processes, new organizational forms, new modes of cross-organizational interaction, and new incentive and monitor structures frequently challenge established policy and regulatory structures.

Prerequisites: none listed

Offered: Spring 2027, Fall 2026, Spring 2026, Fall 2025

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