91-869 Conflict Resolution

6 units, Carnegie Mellon University

This course will be delivered online through Canvas with 1 live session in the classroom. The one mandatory LIVE session to be held at the end of the 3rd week on Friday evening July 15 from 530730 pm. Distance students will access the live session via their PCs. Conflict Resolution is NEVER a set of techniques. The goal of this course is to grow in your understanding of conflict and your skill in dealing with it. We have all been touched by conflict in some way our past experiences become the basis for the many personal ways in which we think and feel about conflict. Our approach to conflict, in turn, determines our behaviors and responses in conflict situations. My goal is to challenge the way you currently think about conflict and to provide you with experiences that will increase your self awareness and confidence when you face conflict. In addition, you will have the opportunity to identify and practice constructive conflict behaviors.

Prerequisites: none listed

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