91-809 Organizational Change
6 units, Carnegie Mellon University
Organizational change occurs in many forms from minor transitions to transformations and upheavals. Effectively managing change involves different activities depending on the scope of change and the organizations readiness for it. Special attention will be given to managing disruptions from transitions and inevitable losses that change brings. Cases will be used from public administration and forprofit organizations with emphasis on those with extensive involvement of multiple stakeholders e.g. employees general public boards clients and customers. Topics Strategies for Accommodation minor changes versus strategies for Transformation major upheavals Diagnosing readiness for change Building support and legitimacy for change Topdown and bottomup facilitation of change Change issues relevant at different phases of implementation Feedback and redesign to implement changes that are effective and enduring a hrefhttpwww.heinz.cmu.eduacademicresourcescourseresultscoursedetailsindex.aspxcid193...Read Morea
Prerequisites: none listed
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