90-868 Contemporary Public Management
0–12 units, Carnegie Mellon University
Citizens juries communities deciding on how and where the police will work in their areas governments using technology to create inventories for citizens to share their local knowledge to solve problems families helping out with protecting other peoples children. Welcome to the new world of public management a world in which citizens and governments coproduce public value just as consumers and companies coproduce private value, frequently making use of new applications of technology. This course begins with critical evaluations of the three dominant models of public management classic command and control New Public Management customer service and New Public Service citizen involvement. The principal evaluative tool is Moores concept of adding public value, including his score card for assessing it. The course moves quickly onto techniques of coproduction. Theory is combined with practice by using two case studies and one actual field assignment requiring students to develop their own model of coproduction to address a specific management requirement.
Prerequisites: none listed
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