76-483 Research Methods in Technical & Professional Communication

9 units, Carnegie Mellon University

This course provides you with practical, hands-on experience with designing, collecting, and analyzing research in Technical and Professional Communication. These same research methods are also applicable to Writing Studies and classroom research. We will go into depth on three main methods in this class: interviews, surveys, and think-aloud protocols. In addition, we will touch on focus groups, eye-tracking analysis, and collaborative analysis techniques. More specifically, in this class you will learn how to design well-worded questions that produce reliable information; critically reflect on and improve your interview technique; explore software designed to aid in open-ended analysis of qualitative data; design an A/B (or control/experimental) study; write a data-driven research report, and experiment with a range of data collection techniques.

Prerequisites: 76-270 or 76-271

Offered: Fall 2026, Fall 2025

Courseweave needs JavaScript to show sections, workloads and planning tools.