67-318 Intelligent Business Process Management

9 units, Carnegie Mellon University

Business Process Management (BPM) is evolving into modern Intelligent BPM (IBPM), where processes are not only modeled and automated but also augmented with artificial intelligence (AI), analytics, and adaptive data-driven decision-making capabilities. This course focuses on concepts, techniques, and tools for intelligent modeling, analysis, management, monitoring, and refinement of business processes. The course first introduces students to foundational knowledge on business processes, BPM, and the BPM lifecycle. Subsequently, students are introduced to the discovery, analysis, design, automation, and optimization of business processes enhanced by intelligent technologies, such as AI, machine learning, process mining, data-driven decision-making, and advanced analytics.

Prerequisites: 67-272 or 15-210

Courseweave needs JavaScript to show sections, workloads and planning tools.